Tabtel services are very easy to use
and user-friendly. It requires no in-depth configuration
or complicated setup process. Just a one-time configuration
of your device is all you need to do to get started.
CONFIGURING
DEVICES:
Linksys
PAP2, Sipura, Eyebeam etc. (Without DID):
Please access your device through Web browser http://<IP
address of your device>/admin/ then click on “Line
1” and set following configuration:
Domain / Proxy:
Display Name:
User ID:
Password:
Preferred Codec:
Register Expire / Register Every: |
sipauth.deltathree.com:23768 or sipauth.deltathree.com:5723
<Your Name>
<Your 8-digit account number>
<Your 4-digit password>
G723 or G729
250 |
Linksys
PAP2, Sipura, Eyebeam etc. (With DID):
Please access your device through Web browser http://<IP
address of your device>/admin/ then click on “Line
1” and set following configuration:
Domain / Proxy:
Display Name:
User ID:
Password:
Use Auth ID:
Auth ID:
Preferred Codec:
Register Expire / Register Every: |
sipauth.deltathree.com:23768 or sipauth.deltathree.com:5723
<Your Name>
<Your full DID without any space, hypher etc.>
<Your 4-digit password>
Yes
<Your 8-digit account number>
G723 or G729
250 |
To know IP address
of your device in DHCP environment - most of the Home and
Business network use DHCP, connect device with your network/router,
power up device, attach a touch-tone telephone to Phone-1,
after few seconds pick up the receiver and press "*"
key four times, upon voice prompt press "110#"
to hear the IP address of your device.
If you have any other SIP broadband device, same configuration
needs to be setup, however you may face different wordings.
Most of the devices including Linksys
PAP2 and Sipura
support both DHCP and Static IP. Linksys
PAP2 and Sipura
SPA-1000/2000 have 100% same design firmware and wordings,
even there is no difference in configuration setup.
Click here
to view configuration setup screen shots. Click here
to download user guide including instructions for setting
up the device in static IP environment. Click here
to download instructions for setting up the device in firewall/proxy
servers and multiple devices environments.
NOTE: We do not lock your device. You enjoy
full ownership and control over your device.
PC-Dialer:
When you install PC-Dialer,
it automatically starts setup wizard (while running wizard
your PC must be connected with Internet). After successful
setup, it will ask you to enter your 8-digit account number
and 4-digit password or alternatively you can enter this
information by clicking on “Account” menu and
then click on “Change User” option.
Dial-up
device DPH-70S:
To configure DPH-70S, you need to setup as under:
- ISP Parameters.
1.1 Phone Number.
1.2 User Name.
1.3 Password.
- Calling Card (Tabtel) Parameters.
2.1 User ID.
2.2 Password.
2.3 SIP Proxy: <sip.tabtel.com>
After above setup press “5” to save configuration
and exit.
Main
KEYS for easy Installation:
# Key used to ENTER any operation done in the configuration
(similar to ENTER key on your PC keyboard).
An IVR voice prompt will help you in entering the configuration
or review details.
Each parameter in the Menu of the DPH-70S is prompted by
the IVR, after hearing the configuration in the chosen parameter,
you can:
- Press 1 to ACCEPT the prompted parameter (or Press
1 to EDIT).
- Or Press 2 to Re-ENTER the prompted parameter (or
Press 2 to SKIP).
Entering Letters
and Digits:
Tip: always wait for a fraction of a second after
entering a letter or digit so that you can hear the voice
prompt repeating what you have entered.
Digits: Press once any digit key to enter the correspondent
digit (ex. Press 2 once to enter 2).
Letters: Press twice the digit key to enter the 1st letter
on the correspondent digit (ex. Press 2 twice to enter a).
Press three times the digit key to enter the 2nd letter
(ex. Press 2 three times to enter b), four
times to enter the 3rd letter, etc.
Capital Letters: Press SHIFT before entering a letter (ex.
Press SHIFT followed by three times 2 to enter C).
Special Characters: Press DIAL UP followed
by the correspondent key in the following table:
Special Characters: |
Description: |
Key to be Pressed: |
\ |
“Backspace” |
0 |
@ |
“At” |
1 |
. |
“Dot” |
2 |
- |
“Hyphen” or “Dash” |
3 |
_ |
“Underscore” |
4 |
$ |
“Dollar” |
5 |
& |
“Ampersand” |
6 |
/ |
“Slash” |
7 |
: |
“Colon” |
8 |
To Enter CONFIGURATION
Menu:
Press: *123*#
Default Password: 12345#
N.B: When you have finished settings, always
remember to Press 5 on the main menu to SAVE configuration
& EXIT.
If you have any other SIP based Dial-up device, you need
to enter your ISP phone number, user name and password,
also you need to enter your 8-digit account number, 4-digit
password and SIP Proxy: <sip.tabtel.com>. Most of
the Dial-up devices automatically set the voice codec, if
your Dial-up device does not set voice codec automatically,
please set voice codec to: G.723.
If you still experience problem in setting up your devices
or PC-Dialer, please contact
us with full problem details.
HOW
TO DIAL A TELEPHONE NUMBER:
Please always dial: Country Code + Area/City Code + Telephone
Number.
For Example (dialing to New York, USA): 1-212-7773456 -
No need to dial "011" or "00".
HOW
TO USE SMS CALLBACK:
To use SMS Callback service, please make sure that
your mobile or cell phone is capable of sending and receiving
SMS messages. The procedure is as under:
Send an SMS message to the access number:
+ 44 7788 548018
The SMS message to send:
Calling Account# A-Number B-Number
| Calling Account#: |
Your 8 digit User
ID and 4 digit password, followed by the # sign. |
| A-Number: |
The phone number* that will receive
the callback first. Make sure to enter a space before
the A-Number. |
| B-Number: |
The destination phone number*.
Make sure to enter a space before the B-Number.
|
* Make sure to enter the country code,
area code, and the number - even for local telephone
numbers.
System will call back the two telephones that you wish to
connect!
You can choose not to send the B-Number in the SMS message.
Enter the B-Number after System call you back.
Example: Suppose your account number is: 12345678 password
is: 1234 A-Number is: 12125551234 B-Number is: 442055551234
– You will send SMS as under:
123456781234# 12125551234 442055551234
HOW
TO USE WEB CALL:
Please login to My
Account and look for Web Call function on the
left bar to learn more and use this feature.
HOW
TO USE VOICE MAIL AND OTHER BROADBAND DEVICE FEATURES:
Please visit Features
page for full instructions to use Voice Mail and other Broadband
Device service features.
INTERNET
SPEED NEEDED TO USE TABTEL SERVICES:
Tabtel is one of the
few VoIP companies which only requires 30 kbits/sec
(approx. half of normal Dial-up Internet) to make and receive
phone calls. Tabtel uses industry standard G.723 Voice Codec
without compromising the quality of voice. G.723 allows
you make and receive phone calls and to perform normal Internet
activity at the same time. To send/receive faxes, please
make sure you have clear 100 kbits/sec up & down Internet
speed.
ERROR
MESSAGES:
While using devices or PC-Dialer, you may sometime
hear different error messages due to improper use or incorrect
dialing etc. they are as under:
If you have received a message 'Your Account
is Temporarily Unavailable' or S480, we
recommend that you wait approx. 10 minutes before attempting
to use your account again.
If the problem persists, please contact
us. Be sure to include your User ID an explanation
of the problem and the exact error message.
We apologize for the problems that you
have experienced attempting to use our software. Should
you receive the error message S404 or S484,
this indicates that you are not dialing using the correct
format.
Please ensure that you are dialing: Country Code + Area/City
Code + Telephone Number.
For Example (dialing to New York, USA): 1-212-7773456 -
No need to dial "011" or "00".
If you continue to receive this error message, please contact
us quoting the error message S404 and listing
the following information:
1. The complete number that you are trying to dial, including
Country Code, Area Code and Number.
2. The Time and Date you tried to call the number and how
many times did you attempt to place your calls. Also mention
your account number.
Should you receive the error message S408
on your dialer when attempting to use your Tabtel account
this means that your connection has not been successful,
as our network was not able to process your connection.
We recommend that you wait a few minutes before dialing
again.
If you are receiving the error message
S400 when attempting to place a call this
indicates that due to high call volume and network congestion
the lines may be overloaded. Please try placing your call
again after few minutes, your call should connect.
If this problem persists, please contact
us with the specific phone number that you
are trying to reach. Also mention your account number.
If you are receiving the error message
S486 this indicates that the number you
are dialing is currently busy. Please try placing your call
again after few minutes.
Please
contact us if you continue to experience difficulty
with this number. Be sure to include the number you were
trying to call and your account number.
If you receive an error message S401
once you have logged into your account, this indicates that
due to a technical error your account has been disabled.
Please contact
us and quote the error message S401.
Be sure to include your account number.
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